We respect the EU’s General Data Protection Regulations (GDPR) and this policy explains how we collect and treat any information you give us. Applying sustainable design principles, you won’t find any complicated legal terms or long passages of unreadable text.
We value your privacy as much as we do our own, so we’re committed to keeping your personal and business information safe. We ask for only the bare minimum from our users and our customers. We’ll never use your personal information for any reason other than why you gave it, and we’ll never give anyone access to it unless we’re forced to by law.
If you contact us by email, we will use information including your name, email address, and/or phone number so that we can reply to your inquiry.
Our website does not use cookies. It does not use scripts that were designed to track the websites you visit. We don’t use analytics or native social media ‘like’ or ‘sharing’ buttons which also build profiles of your internet activity. We use Matomo - an open source web analytics platform - to analyse the behaviour of the website visitors and enhance their experience by identifying potential pitfalls, not found pages, search engine indexing issues, which contents are the most appreciated.
Occasionally, we might receive your contact information from one of our partners. If we do, we protect it in exactly the same way as if you give it to us directly.
When you contact us by email or through our website, we collect your name, email address, and the company you work for, if you’ve given us that.
If you do business with us, we also collect your business name, billing address and bank details and keep records of the invoices we send you and the payments you make.
If you sign up for a newsletter, we store your email address in Sendinblue, which is the marketing platform we prefer.
If we do business, we store your information in “Mon expert en gestion”, our accounts software.
When you contact us by email or through our website, we store your your contact information in Google Workspace, the collaboration platform we use.
We occasionally use your contact information to send you details of our products and services. When we do, you have the option to unsubscribe from these communications and we won’t send them to you again. We might also email or phone you about our products and services, but if you tell us not to, we won’t get in touch again. We will use your information to send you invoices, statements, or reminders.
Fershad Digital LTD, is responsible for the security of your information. You can contact them by email at [email protected] if you have any concerns about the information we store.
Where we store your information in third-party services, we restrict access only to people who need it.
We store passwords in an encrypted password manager, use a different, randomly generated password for each service, and never use the same password twice. The computers we use are all encrypted and protected by a passcode or fingerprint access. These computers ask for authentication whenever they’re started or after 5 minutes of inactivity. Our mobile devices are also protected by a fingerprint or facial recognition.
When we store information in our own systems, only the people who need it have access. The steps we take to keep your information private.
Where we store your information in third-party services, we restrict access only to people who need it. We store passwords in an encrypted password manager and use a different, randomly generated password for each service.
You have the right to consult, request modification or deletion of all your personal data. You can also withdraw your consent to the processing of your data.
We take complaints very seriously. If you’ve any reason to complain about the ways we handle your privacy, please contact RML Consulting SAS by email at [email protected].
If we change the contents of this policy, those changes will become effective the moment we publish them on our website.